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PrediX - AI Module For Perfex CRM

193 sales 5.00 rating
Lenzcreative supports this item Supported

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5 months ago
Hello, could you clarify where the reply assistant for ticket workflows sources its knowledge from when generating responses?
lenzcreativee Author Team
5 months ago
Hi, At the moment, the reply assistant for ticket workflows does not use the knowledge base as a source when generating responses. We are planning to add knowledge base support in the next update. Best regards.
6 months ago
Hi Is this compatible with other Third Party modules for Perfex CRM? Are you considering updating your SynthAI for RISE CRM to reflect up to date OPENAI ML and LLM?
lenzcreativee Author Team
5 months ago
Hi, Thanks for your comment. Yes, it should generally be compatible with other third-party Perfex CRM modules. We have not tested it with every module on the market, but so far we have not received any complaints regarding compatibility. And yes, an updated version of SynthAI for RISE CRM is already being worked on, including updates related to the latest OpenAI ML and LLM changes. Best regards.
biaf4 Purchased CodeCanyon
7 months ago
Hello, when are you planning to release the new update with lots of new features?
lenzcreativee Author Team
6 months ago
Hello @biaf4, Thank you for your support. The new update with many new features has already been released, you can check it now and enjoy it. Best regards
stxsrl Purchased CodeCanyon
7 months ago
1. Do you plan to upgrade to GPT 5 and / or Cluade Anthropic ? 2. Can you add online web search feature to generate content?
lenzcreativee Author Team
6 months ago
Hello @stxsrl, Thank you for your questions. Yes, we have already released a new version that supports all OpenAI models, plus custom-hosted LLMs that use an OpenAI-compatible API (it can also work with DeepSeek). And yes, online web search is already integrated. At the moment, Claude (Anthropic) is not implemented yet. Best regards
10 months ago
Hello, Any updates?
lenzcreativee Author Team
9 months ago
Hi dastorm, Yes, we're currently working on those updates. As soon as they're ready and tested properly, we'll release them and post the changelog on CodeCanyon. Thanks for your patience and for sticking with PrediX!
10 months ago
Is there an update coming regarding the newer modals? I see that the lastest update was last year. And that its still rocking gpt-4?
stxsrl Purchased CodeCanyon
11 months ago
Hello Lenzcreative support team, I have some pre-sales questions: 1. Can you add radio button and dropdown list options to the Custom Input Field Type field in the template? Please see this example: https://nimb.ws/EHD5cvf 2. Is it possible to add a knowledge base for training within the templates? 3. Can you add the feature to export documents as DOC or PDF? Please let me know if these features are planned in your short-term roadmap or not.
lenzcreativee Author Team
11 months ago
Hi @stxsrl, thanks for the great suggestions. - Radio buttons and dropdowns for Custom Input Field: not available yet. Logged with your example for review. - Template knowledge base: not available yet. Under evaluation. - DOC/PDF export: not supported yet. On our roadmap review. I've forwarded all three to the team. It's likely some will land in upcoming updates. If you can share which is most important for you, we'll prioritize accordingly. Thank you!
biaf4 Purchased CodeCanyon
1 year ago
Is there a way to get a free licence? Can you integrate several AIs apart from chatgpt?
lenzcreativee Author Team
1 year ago
Hi biaf4, thanks for your purchase and for checking in. At the moment PrediX integrates with OpenAI only and you'll use your own OpenAI API key to run it. Multi-provider support is already on our roadmap and we're working on adding other major AI providers next. If you have a specific provider in mind, tell us which one you need first so we can prioritize it for you. Thank you!
biaf4 Purchased CodeCanyon
1 year ago
Here is the priority that AI has integrated, in my opinion: gemini, claude, copilot, DeepSeek
1 year ago
Hello. I was wondering is there any plans on adding voice commands to chat for this module? Or in case of an urgency, is it possible to request custom development of this feature? Thanks in advance!
lenzcreativee Author Team
1 year ago
Hi there, Thank you for the question. Voice-command support is already on our roadmap and will arrive in a future update, though it won't make the very next release. If you need it sooner, we can build it as a custom add-on. We handle bespoke development for all our modules and can start as soon as we have your exact requirements. Feel free to email us at [email protected] with the workflow you have in mind and your timeframe. We'll prepare a detailed estimate right away. Thank you!
1 year ago
Hi there, Does the module support chatgpt 4-o mini or newest and cheap version of chatgpt. Thanks in advance
lenzcreativee Author Team
1 year ago
Hello, Thank you for reaching out and for your interest in the module. At the moment, the module supports these OpenAI models: GPT-4 GPT-4 Vision Preview GPT-4 Turbo Preview GPT-4-0125 Preview GPT-3.5 Turbo DALL-E DALL-E 2 DALL-E 3 Whisper We're finishing up the next release now, and it will include GPT-4o-mini along with any other new cost-optimized models OpenAI has made available. The update is in final testing and will be published soon. If there's anything else we can help with, just let me know.
1 year ago
Do you plan to add a feature that allows the AI agent to rely on the knowledge base entered in PerfexCRM to respond to support tickets?
lenzcreativee Author Team
1 year ago
Hi webjojo25, Thank you for the excellent suggestion. Improving the AI agent with Knowledge Base context is already on our roadmap and in active development. The feature is currently undergoing internal testing and is scheduled for release in the upcoming updates. Once it goes live, the AI will be able to draw directly from your Perfex CRM articles to draft ticket replies automatically. Your feedback helps us build a stronger product. If you have any other ideas or questions, just let us know. Thank you!
1 year ago
Also make this, this will work fast. Do you have option for to generate On Page SEO and Technical SEO as full report in PDF for Website Audit Report by using AI tool in your built or even as addon on market place?
lenzcreativee Author Team
1 year ago
Hello, Thank you for your interest! The product does not currently include features for generating On-Page SEO and Technical SEO reports in PDF using an AI tool. However, these features can be implemented through custom development if needed. Let us know if you would like to discuss further!