This Cookie Policy explains how Lenzstore uses cookies and similar technologies when you visit our website, create an account, log in, purchase products, download files, manage licenses, or contact support.
Lenzstore is a digital products store operated by Lenzcreative. This policy should be read together with our Privacy Policy.
1. What cookies are
Cookies are small text files placed on your device when you visit a website. They help websites remember information about your visit, keep you logged in, secure your account, process checkout, remember preferences, and improve the website experience.
Similar technologies may include local storage, session storage, pixels, tags, scripts, device identifiers, and other tools that store or access information on your device.
2. Why we use cookies
We may use cookies and similar technologies to:
- Keep you logged in to your account and customer dashboard.
- Protect forms, sessions, checkout, and account areas from abuse.
- Remember preferences and improve user experience.
- Enable cart, checkout, payment, download, and license-dashboard functionality.
- Support payment processing through Freemius or another supported payment provider.
- Understand how visitors use the store and improve performance.
- Detect fraud, suspicious activity, security issues, and license abuse.
- Measure the effectiveness of campaigns, referrals, or marketing where used.
3. Essential cookies
Essential cookies are required for the website and store to work correctly. These may be used for login sessions, account access, CSRF protection, security, checkout, payment flow, customer dashboard access, download access, license management, and fraud prevention.
Essential cookies cannot usually be disabled through our website because the store may not function properly without them. You can block them in your browser, but some parts of the website may stop working.
4. Preference cookies
Preference cookies may be used to remember choices such as language, region, display preferences, cookie choices, or other settings that improve your experience.
5. Analytics cookies
Analytics cookies may help us understand how visitors use Lenzstore, which pages are visited, how users navigate the store, and where technical issues occur.
If we use analytics cookies that require consent under applicable law, we will ask for consent where required before using them.
6. Marketing and referral cookies
Marketing or referral cookies may be used to measure campaigns, affiliate referrals, promotions, or advertising performance where such features are used.
If we use marketing or tracking cookies that require consent under applicable law, we will ask for consent where required before using them.
7. Security and fraud-prevention technologies
We may use cookies, logs, and similar technologies to help protect Lenzstore, customer accounts, checkout, downloads, licenses, and product access from fraud, abuse, suspicious login attempts, unauthorized access, piracy, and license misuse.
8. Third-party cookies
Some cookies or similar technologies may be set by third-party services that help us operate the store, process payments, secure the website, provide analytics, or deliver support functionality.
These third parties may include:
- Payment providers such as Paddle.
- Hosting, CDN, infrastructure, and security providers.
- Analytics providers, if used.
- Email, notification, or support tools, if used.
- Fraud-prevention, risk-review, or abuse-detection tools, if used.
Third-party services may process information according to their own terms and privacy policies.
9. Freemius and checkout cookies
Payments may be processed by Freemius or another supported payment provider. During checkout, the payment provider may use cookies or similar technologies for payment processing, tax calculation, fraud prevention, subscription management, security, and payment confirmation.
These cookies may be necessary to complete a purchase or manage payment-related services.
10. Managing cookies
You can manage cookies through your browser settings. Most browsers allow you to block, delete, or limit cookies. If you block cookies, some parts of Lenzstore may not work correctly, including login, checkout, dashboard access, downloads, or license management.
Where a cookie preferences tool is available on our website, you may also use it to manage non-essential cookie choices.
11. Consent for non-essential cookies
Where required by applicable law, non-essential cookies such as analytics, marketing, or tracking cookies will be used only with your consent.
You may withdraw or change your consent where a cookie preferences tool is available, or you may manage cookies through your browser settings.
12. Cookie duration
Cookies may be session cookies or persistent cookies. Session cookies usually expire when you close your browser. Persistent cookies may remain on your device for a longer period or until you delete them.
The exact duration may depend on the cookie purpose, browser settings, and the third-party service that sets the cookie.
13. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our website, store functionality, payment providers, analytics tools, security tools, legal requirements, or business operations.
14. Related policies
This Cookie Policy should be read together with our Privacy Policy and Terms of Service.
15. Contact
For cookie or privacy questions, contact us at [email protected].