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MailboxAI - Webmail + AI Assistant For Perfex CRM

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Lenzcreative supports this item Supported

Ask pre-sale questions, compatibility questions, and product workflow questions.

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5 months ago
Do this module sync the send items with a imap/smtp account (Cpanel etc.)
3 months ago
Anyone can answer this - maybe some of the users ?
lenzcreativee Author Team
3 months ago
Hi, At the moment, the module saves sent emails inside the Sent folder in MailboxAI within Perfex CRM. However, it does not currently sync sent emails back to the mail server itself, so emails sent from the module will not also appear in the Sent folder of your cPanel/IMAP server. Best regards
3 months ago
OK, thanks for answer. DO you plan to have it :-) ?
lenzcreativee Author Team
3 months ago
Hi, Yes, we are currently evaluating its implementation, and we believe it should be available in one of the next releases. Best regards.
3 months ago
Any news on this, can see it have not been updated since February.
5 months ago
Does this work Per logged in staff? or the accounts are all shared?
lenzcreativee Author Team
3 months ago
Hi, This works per logged-in staff member. Each staff member can add and manage their own email accounts individually. Also, if you have a general account added by an admin, for example a support email account, it can be shared with other staff members as well. Best regards.
5 months ago
Hola, realmente me parece muy bueno el modulo que tienen, actualmente utilizamos otro modulo que tiene una caracteristica que para nosotros es fundamental y es lo siguiente: 1. Permite enviar desde un cliente i un lead desde el listado o donde su ficha un email 2. Quedan vinculados los mails a los lead y clientes, mostrando el historial tanto en la ficha del lead como en la ficha del cliente. 3. Si se recibe o envia un email desde el panel del inbox queda automaticamente vinculado en estos historiales, esto genera una integracion. Esto es fundamental para nosotros y de implementarlo nos pasariamos a su modulo ya que alli seria superior al que utilizamos, pero sin esto la funcionalidad queda muy corta para equipos. Si ll implementan por favor avisennos y los acompanamos y excelente todo lo que estan haciendo! Gracias
lenzcreativee Author Team
3 months ago
Hi, Thank you very much for your recommendation and for taking the time to explain this in detail. We understand how important this functionality is for teams, and we agree that this kind of integration with leads and customers would make the module much more powerful. We will plan to implement this in the next release, and once it is available, we will inform you. Best regards.
5 months ago
The view for the inbox. Shows who sent, but as an inbox, can that view change as see who the email is from?
lenzcreativee Author Team
5 months ago
Hi, Thanks for your comment. Yes, the inbox view already shows the sender, and it can also be adjusted further depending on exactly how you want the listing to appear. If you mean changing the inbox layout to make the sender more visible or prioritizing "From" information differently, please let us know a bit more and we can clarify the best approach. Best regards.
6 months ago
When sending emails from the module using Gmail, are the sent emails automatically stored in the connected Gmail account's Sent folder as well, or are they only sent from the module without appearing in Gmail Sent Mail?
lenzcreativee Author Team
5 months ago
Hi, Thanks for your comment. At the moment, emails sent from the module using Gmail are not automatically stored in the connected Gmail account's Sent folder. They are sent through the module, but they do not sync back to Gmail Sent Mail by default. Best regards.
3 months ago
will it be available in the next update?
lenzcreativee Author Team
3 months ago
Hi, Yes, this can be implemented, and we are considering adding it in a future update so sent emails can also be stored in the connected mailbox's Sent folder, including Gmail. At the moment, sent emails are stored inside the module only, but server-side Sent folder syncing is technically possible. Best regards.
7 months ago
Great points of: topperharley , hopefully would consider adding/tweaking these requests into your plugin.
lenzcreativee Author Team
6 months ago
Hello @Optima89, Thank you for your support and for highlighting these suggestions. We agree these are very useful improvements for team workflows, and we have already forwarded them to our development team. As mentioned, we will review them carefully and implement what we find necessary/useful in upcoming releases. Best regards
7 months ago
Hello, im tested the module in demo mode and really like the concept. I have a few suggestions that would significantly improve real-world team usage inside Perfex: Shared mailbox - reply visibility When multiple staff members use the same mailbox, if someone replies to an email from within Mailbox AI, other staff members cannot see: - that the email has been replied to - who replied - when it was replied It would be very helpful to have a visible "Replied" status in the message list (e.g. "Replied by John - 13:02") to avoid duplicate replies in team environments. Multiple categories per email Currently only one category can be assigned to an email. Allowing multiple categories (multi-select instead of single select) would make filtering and internal organization much more flexible. Convert email to task - link customer When converting an email to a task, there is no option to assign/link a Customer. It would be very useful to be able to select an existing customer (like in standard Perfex task creation). Customer/Contact auto-detection If an incoming email address already exists in Perfex (Customer or Contact), it would be great if Mailbox AI could automatically detect and indicate it. For example: Show a small "Customer" or "Contact" badge Or display the actual customer avatar instead of the generic letter Or make the sender name clickable and link to the customer profile This would make the inbox much more CRM-integrated and practical for daily use. These improvements would make the module much more powerful for shared/team workflows. Thanks!
lenzcreativee Author Team
6 months ago
Hello @topperharley, Thank you very much for testing the demo and for taking the time to share these detailed suggestions. These are very valuable recommendations, especially for shared/team workflows inside Perfex CRM. We have already forwarded your suggestions to our development team, and we will review them carefully and implement what we find necessary/useful in upcoming releases. Thank you again for your feedback and support. Best regards
Pixelune Purchased CodeCanyon
7 months ago
I'm proud to say I was the very first buyer of MailboxAI for my Perfex CRM, and it's been a fantastic experience from day one. The module itself is incredibly well-designed and brings powerful email management capabilities to the CRM. As an early adopter, I naturally encountered a few questions during setup - particularly around syncing older emails for client history. The support team has been absolutely outstanding throughout. They've been responsive, patient, and genuinely committed to helping me get the most out of the product. They explained everything clearly, provided step-by-step guidance, and even offered custom solutions when needed. It's rare to find developers who care this much about their customers, especially for a brand new release. The fact that they're already considering feature requests like folder management shows they're building something special here. If you're considering MailboxAI for your Perfex CRM, don't hesitate. Great product, even better people behind it.
lenzcreativee Author Team
6 months ago
Hello @Pixelune, Wow, thank you so much for this amazing feedback. It truly means a lot to us, especially as one of the very first buyers of MailboxAI. We're really happy to hear that you had a great experience with both the module and our support. Thank you as well for your patience, trust, and valuable suggestions (including folder management). Feedback like yours helps us improve the product even more. We truly appreciate your support! Best regards
7 months ago
Hello, I haven't received a response yet to the email I sent.
lenzcreativee Author Team
6 months ago
Hello @leandrostrbr, Thank you for your message. We reply to support emails within 48 working hours. We have already responded to your email, so please kindly check your inbox (and also your spam/junk folder, just in case).
7 months ago
Hello team, very nice module and very useful, does it takes gmail or microsoft accounts also or only corporate emails?
7 months ago
Also does it have permissions for staff members like give this email account the ability to be seen from these staff members
lenzcreativee Author Team
6 months ago
Hello @webnestmarket, Thank you for your kind words. At the moment, Microsoft/Outlook accounts are not supported. It does work with Gmail. It also supports SMTP/IMAP email accounts (for example cPanel/business email accounts). And yes, you can set staff permissions/access for each email account (choose which staff members can view/use it).
7 months ago
Hallo, thanks for this, 1 does it work with SaaS
lenzcreativee Author Team
7 months ago
Hello, Yes, MailboxAI works perfectly fine with SaaS setups (multi-tenant environments) as long as each tenant has its own Perfex instance and the server meets the normal requirements (IMAP/SMTP connectivity, cron if you use cron sync, etc.). Thank you!
Rouven_88 Purchased CodeCanyon
7 months ago
Hey guys, very nice module :) I have a few comments with features that I miss a bit. I hope you can implement this so that you get the webmail feeling even more. 1. Move emails to folder 2. When deleting, also put the respective mail in the trash 3. Generally, sync the IMAP folders back so that everything looks exactly the same on the server side. I hope you can still implement this, thanks in advance :)
lenzcreativee Author Team
7 months ago
Hi Rouven, thanks a lot for the kind words, really glad you like MailboxAI! Your suggestions are very solid and honestly they're exactly the kind of improvements that make the experience feel like a "real" webmail client. These have already been requested by some of our clients as well, so we've added them to our roadmap for upcoming updates. Thanks again for taking the time to share this, feedback like this helps us push the product in the right direction. If you have any other workflow needs, feel free to drop them here.
PHPLABOR Purchased CodeCanyon
7 months ago
hey team lenz: really nice work (as always). some suggestions (i realized them in my modification) - Google & Microsoft OAuth2 in Admin settings and simplified login in Mailbox Accounts - Language settings for AI are obosolete: # Global AI Settings: Use system default language # User AI Language: Use user's Perfex language @Optima89: There is a language folder inside the module. You can easily create your own language file. Contact me if you need help
lenzcreativee Author Team
7 months ago
Hi PHPLABOR, Thank you a lot for the kind words, really appreciated. Also thanks for taking the time to share these suggestions. They're very relevant. And thanks as well for helping other users in the comments and pointing them in the right direction, that means a lot and it genuinely helps the community. We'll take all of this into account for upcoming improvements. If you notice anything else during your usage, feel free to drop it here anytime.
7 months ago
Hello, you have really nice AI tools, but what's holding me back from purchasing is the need for a separate MCP server as a service. Does this module require anything beyond an LLM API key?
lenzcreativee Author Team
7 months ago
Hi SkywayGe, Thanks for the feedback, glad you like the AI tools. No separate MCP server is required. MailboxAI only needs an OpenAI API key (and your server must be able to reach api.openai.com). Everything runs inside your Perfex installation. If you have any questions about setup or supported models, feel free to ask.